Terms of Service

1. Agreement to Terms

By accessing or using the services provided by JCerme Software Solutions ("Company," "we," "us," or "our"), including our website at www.jcerme.com and all related services, you ("Client," "you," or "your") agree to be bound by these General Terms of Service and any service-specific terms presented on individual campaign or service pages. If you do not agree to these terms, please do not use our services.

2. Services Overview

JCerme Software Solutions provides a range of digital services:

Website Development: Professional website design and development, offered through various pricing models (subscription-based, project-based, or hybrid) as specified on each service page
Website Hosting & Maintenance: Ongoing hosting, SSL certificates, security updates, and technical maintenance
Digital Marketing: SEO optimization, social media marketing, content creation, and online advertising
Software Solutions: Custom software development, CRM integrations, and business automation

3. Pricing & Payment Terms

Pricing varies by service and is specified on each service or campaign page. General payment terms:

All payments are processed securely through Stripe
Subscription services are billed monthly or annually as specified
Project-based services may require deposits and milestone payments as agreed
Failed payments may result in service suspension until payment is received
Refund policies vary by service type and are specified on each service page

4. Intellectual Property & Ownership

Ownership and intellectual property rights depend on the specific service agreement:

4.1 Service-Specific Ownership

Each service page specifies the ownership terms for that particular service. Some services operate as licensing arrangements (where we retain ownership), while others include full ownership transfer upon final payment. Please review the specific service page for details.

4.2 Your Content

Regardless of service type, you always retain ownership of content you provide to us, including:

Your business logo and branding materials (if you provided them)
Text content and copy you wrote or provided
Images and photos you own or licensed
Your business information and data

4.3 Third-Party Assets

Our work may incorporate third-party assets (stock photos, fonts, plugins, libraries) that are licensed, not owned, by us. These assets are subject to their respective third-party licenses.

5. Cancellation & Termination

Cancellation and termination terms vary by service type:

Subscription Services: May be cancelled at any time. Specific effects of cancellation (e.g., service deactivation, data retention) are detailed on each service page.
Project-Based Services: Cancellation terms and refund policies are specified in the project agreement.
Contact us at contact@jcerme.com or (800) 375-3785 for cancellation requests

6. Client Responsibilities

As a client, you agree to:

Provide accurate and complete information for your project
Respond to our communications in a timely manner
Provide all necessary content, images, and materials
Ensure you have the rights to use any content you provide
Not use our services for any illegal or unauthorized purpose
Maintain the confidentiality of any account credentials provided
Review and understand the specific terms on each service page before engaging

7. Website Subscription Service Terms

The following terms apply specifically to our Website Subscription Service (as offered on /free-website and/affordable-website):

7.1 Nature of Service

The Website Subscription Service is a licensing arrangement. By subscribing, you are granted a limited, non-exclusive, non-transferable license to use the website we create for you for the duration of your active subscription. This is NOT a sale or transfer of ownership.

7.2 Code Ownership

JCerme Software Solutions retains full ownership of all website code, design, and technical assetscreated under subscription services. Your subscription payments grant you a license to use the website, not ownership. Upon subscription cancellation, the website will be deactivated.

7.3 License Restrictions

Under subscription services, you may NOT:

Copy, reproduce, or duplicate the website code or design
Sell, transfer, sublicense, or assign the website to any third party
Claim ownership of the website code, design, or technical infrastructure
Move the website to another hosting provider without purchasing the buyout option

7.4 Termination Effects

Upon subscription cancellation or non-payment, the website will be immediately deactivated. You will retain ownership of content you provided (text, images, logos), but you will NOT receive access to the website code or design files.

8. Website Buyout Option

For subscription service clients who wish to own the website outright:

8.1 Buyout Availability

Clients on subscription plans may purchase full ownership of their website at any time. The buyout price is calculated based on the website's complexity and development value, typically ranging from$2,500 to $10,000.

8.2 What Buyout Includes

Full source code of your website
Design files and assets (excluding third-party licensed materials)
Documentation for deploying and maintaining the website
Transfer of ownership rights for the custom code and design

8.3 Request a Buyout

9. Custom Development Project Terms

The following terms apply to traditional development projects with upfront or milestone payments:

9.1 Ownership Transfer

For projects where a development fee is paid (not subscription-based), full ownership of the custom code and design is transferred to the client upon final payment completion. This will be explicitly stated in the project agreement.

9.2 Optional Maintenance

Clients who pay development fees may optionally add ongoing maintenance and hosting services. These maintenance fees are for services only and do not affect ownership (which you already have after paying the development fee).

9.3 Project Agreements

Custom development projects are governed by individual project agreements that specify scope, timeline, payment terms, and ownership transfer. These project-specific agreements take precedence over general terms.

10. Limitation of Liability

To the maximum extent permitted by law:

JCerme Software Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages
Our total liability shall not exceed the total amount paid by you in the twelve (12) months prior to the claim
We are not liable for any loss of data, revenue, profits, or business opportunities
We do not guarantee specific business results from our services

11. Indemnification

You agree to indemnify, defend, and hold harmless JCerme Software Solutions, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the state or federal courts located in Los Angeles County, California.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through our website. Continued use of our services after changes constitutes acceptance of the modified terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

JCerme Software Solutions

1253 Havenhurst Dr, Apt 240

West Hollywood, CA 90046

Email: contact@jcerme.com

Phone: (800) 375-3785

Service-Specific Terms